Dr Ngo is the Head of Media and Communication Department at Swinburne Vietnam.

She was formerly the Deputy Editor-in-Chief of the AJC online portal, and member of the Editorial Board of the Journal of Political Theory and Communication (English). In addition, she also worked as a reporter at the Consumer Guide Magazine (Vietnam Economic Times) and was a communications officer at Hoa Phat Group, a leading conglomerate in Vietnam.

Dr Ngo obtained her PhD in Journalism at the Academy of Journalism and Communication in 2020, and also studied and researched modern media and digital media at the University of Vienna, Austria, studied at International Leadership Institute (IAF), Germany, and is currently reading for a Masters in Management at the  University College Dublin, Ireland (2025-2027).

She was a keynote speaker at the Bangkok Media Conference, Thailand, organized by Thai Media Foundation and Friedrich Naumann Foundation in 2018, and part of the  Vietnamese delegation at Stockholm Internet Forum in 2019.

She is author and co-author of multiple textbooks in media and communication, guest editor of South East Asia of media Studies’ journal. Her research areas are multimedia journalism, digital communication, strategic communication, social media, and public relations.