Trang Phan has been with VnExpress for over 11 years, starting as Head of the World News desk, where she led coverage of major international affairs, including the Trump–Kim summit in Hanoi in 2019. She has followed this up by taking on broader editorial leadership roles across Education, Lifestyle, and Travel, and in recent years has focused on experimenting with subscription models, applying User Needs, and leveraging data analytics to optimize newsroom production and performance measurements.