The best thing journalists and newsrooms can do right now? Ask people why they don’t trust you

‘Anytime somebody doesn’t understand us, they’re not giving us the benefit of the doubt.’ – Trusting News founder Joy Mayer on why journalism’s trust problem starts with an explanation, and how AI is making that harder.

Believability vs credibility: what journalism can learn from creators

Filipino journalist and content creator Christian Esguerra, TLDR News founder Jack Kelly, and Reuters Institute researcher Amy Ross Arguedas on why storytelling, “radical” transparency and audience obsession are redefining what trust looks like in the creator era.

Sustina wins inaugural climate culture innovation grant for story-driven circular economy platform

A women-led Philippine non-profit has received the inaugural climateXchange (cXc) Climate Culture Innovation grant for its vision to reshape climate journalism through a story-driven circular economy platform.

Founder of TLDR News on building trust with a generation tuning out traditional media

From explainer journalism and radical transparency to print revival and authentic digital journalism, founder Jack Kelly shares how TLDR News became a trusted platform for young audiences worldwide.

How Taiwan’s United Daily News Group uses data and AI to reclaim advertising revenue

Facing growing pressure in the digital media industry, United Daily News Group is using data and artificial intelligence to strengthen audience understanding, improve their advertising performance, and build more sustainable commercial growth.

Rappler shifts away from platform dependence amid AI, algorithm disruption

To survive the disruption brought by AI and algorithms, Rappler has shifted away from platform dependence and is rebuilding direct relationships with its readers, says Glenda Gloria, co-founder and executive director of the Philippines-based news publisher.

How the German Press Agency is reinventing news distribution for the agentic age

dpa is preparing to launch a “trusted information layer” designed to plug its verified news and data directly into the AI-powered workflows of its media clients.

As platform pressure grows, elDiario.es bets on trust and reader-funded journalism

As platforms reshape distribution and revenues shrink, elDiario.es is betting on a different path: reader funding, transparency, and deep community ties. Built in the wake of Spain’s media credibility crisis, its membership model shows how trust, not scale, can underpin a more resilient future for journalism.

Stig Ørskov to EU Speakers of Parliaments: Let’s live up to our shared responsibility

“Citizens must feel confident that the press is holding you and your colleagues in the European parliaments accountable – on their behalf. And they will only feel that confidence if the press is truly free from influence from the politicians it must scrutinise.”

Service journalism that actually pays off – lessons from Canada’s Village Media

Many publishers talk about service journalism. Ontario-based Village Media has built its entire growth model around it. During a recent Innovate Local webinar, CEO Jeff Elgie, explained how practical, everyday journalism – such as housing guides, school updates, local government coverage that people can use – has become a direct driver of reader revenue, stronger habits, and higher advertiser relevance.